AMI Meter and Installation areas
Inter-County Energy started in late July upgrading its metering system with a new advanced meter, providing our members with improved access to their daily usage patterns and usage data in 60-minute increments, along with other usage-management options. Inter-County Energy has partnered with Luthan Electric Meter to conduct this meter exchange project on behalf of the cooperative, a project approved by the Kentucky Public Service Commission.
Why are we upgrading to new AMI meters? The meter upgrade provides Inter-County Energy members numerous benefits. The new meters will help us, help you with the services we offer.
· Using our Smarthub app will allow the member to set up Alerts a& Reminders to better manage energy usage, troubleshoot high-bill problems by providing information about power consumption patterns, outage and blink count history and voltage information, reducing usage questions. SmartHub Information. SmartHub App
· Provide tools and programs to help our members manage their energy use.
· The new meter records usage in 60-minute intervals, the date and time of energy usage, and any loss of power experienced at the location. Sixty-minute readings will assist us in answering energy usage questions more efficiently.
· End of life on current system. Will no longer be able to support and maintain.
· Save money by eliminating the labor and transportation costs of in-person disconnection and reconnection of services.
· Pinpoint the exact location of outages more quickly, meaning a faster response time.
Key Points to remember during this process:
· Members do not need to be at home during the installation of the new meter, but Luthan will require access to the cooperative meter. The meter exchange process will only take a few minutes, with a brief power interruption once the exchange is complete.
· Luthan’s contracting vehicles will be clearly marked, and their employees will carry appropriate identification, including truck signs.
· If you have any questions during this process, please do not hesitate to contact Inter-County Energy's offices at (859) 236-4561.
· To pay your bill online and access these new options, download our new SmartHub mobile app from the Google Play or Apple App stores. For more information on signing up for SmartHub, call our offices in Danville or Lebanon.
Installation Areas
Our contractor, Luthan Electric Meter has started the meter exchange project on behalf of the cooperative, a project approved by the Kentucky Public Service Commission. We will be moving throughout our service territory in a county-specific process exchanging meters.
Luthan Electric started exchanging meters in Boyle County in late July. From there, the eastern portion of Casey County will be next, then onto Lincoln and Rockcastle Counties while hopefully finishing at the end of 2024 in Garrard County and a western portion of Madison County. Once 2025 begins, our plan is for Luthan Electric to start in Mercer County then moving to Marion and Washington Counties. Meter installations in the western portion of Casey County, Taylor, Larue, and Nelson Counties will finish the project sometime in 2025.
Thank you for your cooperation as we work to enhance our services for you.
