USPS Postal Delivery Delays
USPS delivery delays are beyond Inter-County Energy's control of course and we have received numerous inquiries from members stating that they have not received their Inter-County Energy electric bill. The U.S. Postal Service announced on Aug. 22, it would adjust mail delivery times while maintaining a commitment to a maximum five-day delivery for the Ground Advantage program nationwide and a maximum three-day delivery for local first-class mail. This plan could result in slower service to rural areas.
Unfortunately, we have no control over the U.S. Postal Service. However, members are encouraged to sign up for our free SmartHub app to view and pay their bills. In addition, members can sign up for auto-draft, and the option to receive an electronic copy of their bill via email. Please note that bills are still due even if you do not receive a bill copy.
https://www.intercountyenergy.net/smarthub
For further questions, please call us at 1-888-266-7322.
